Critics argued that the Bill gave the state and regulator very strong powers with insufficient safeguards.
First, they said the threshold of “reason to suspect” was too low. In their view, it was too subjective, could be abused in borderline disputes, and should be replaced with a stricter threshold such as “reasonable grounds to believe.”
Secondly, they argued that the appeals and oversight structure was inadequate. The concern was that the Online Safety Appeal Committee was not sufficiently independent because its members are appointed by the Minister, and that there was no meaningful merits appeal to the High Court. Judicial review was seen as too limited because it focuses on legality of process rather than whether the decision was substantively right.
Thirdly, critics raised free speech and public interest concerns. They argued that the Bill lacked clear carve-outs for legitimate expression, such as fair comment on matters of public interest or investigative journalism. Without such safeguards, they feared the law could chill lawful criticism or reporting.
Fourthly, they raised concerns about transparency and accountability. They said that such extensive powers should be matched by requirements such as annual reporting to Parliament, publication of reasons, and clearer institutional accountability. There was particular concern that the Commissioner would not always be required to give detailed reasons at the reconsideration stage.
Finally, critics pointed to ambiguities and exemptions, including the exemption for public agencies, the breadth of certain definitions, and the possibility of opaque “shadow ban” style measures through engagement-reduction directions.
Government responses
The Government’s central response was that the Bill is meant to provide fast, victim-centred relief, and that many of the proposed safeguards would undermine that purpose.
On the low evidentiary threshold, the Government said “reason to suspect” was necessary for speed. A higher threshold would require more investigation before action could be taken, leaving victims exposed for longer. It also argued that this threshold was not novel, since it was modelled on existing protective regimes such as the Criminal Procedure Code and OCHA, and that false reporting is itself a criminal offence.
On appeals and oversight, the Government argued that allowing broader court appeals would create a war of attrition, especially where powerful platforms or well-resourced parties could prolong proceedings and wear victims down. It said judicial review remained available as a safeguard, while avoiding turning each case into lengthy litigation.
On free speech concerns, the response was that explicit “fair comment” exceptions were unnecessary and potentially risky. The Government’s position was that genuinely civil and respectful public-interest speech should not satisfy the Bill’s thresholds for harmful conduct in the first place, while an express carve-out might create loopholes for abusive actors.
On transparency, the Government accepted that accountability matters, but said mandatory reporting requirements might burden a new agency too heavily at the outset. Instead, it indicated that regular public reporting could still be considered on a discretionary basis, provided it did not further harm victims.
On engagement-reduction directions and similar tools, the Government defended them as necessary to deal not only with the harmful post itself, but with the wider systemic amplification that makes online harms spread. It also presented tools such as rights of reply as more balanced remedies than simple takedown alone.
Overall takeaway
The criticism was essentially that the Bill risked overreach, insufficient independent review, and chilling of legitimate speech. The Government’s answer was that speed, practicality, and victim protection justified a more interventionist model, and that too many additional safeguards would make the system slow, expensive, and ineffective.